Tracking order

Thank you for choosing Lyspuls for your gaming peripherals. We are committed to providing a transparent and smooth shopping experience. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used for your purchase. This email will contain your unique Tracking Number and the Carrier Name (e.g., DHL, FedEx, UPS, National Postal Service).
  2. Use the Tracking Tools: You can track your package directly on the carrier's official website or by using a universal tracking service.

Recommended Tracking Service

For a convenient and comprehensive tracking experience that often supports multiple carriers, we recommend using a reliable third-party tracking platform.

17Track

17Track is a widely-used global package tracking platform that supports over 1,000 carriers worldwide.

How to use it:

  • Visit the 17Track website.
  • Paste your Tracking Number into the search bar on the homepage.
  • Click "Track" to view detailed, real-time updates on your package's location and status.

This service is free and provides automatic carrier detection and multi-language support.

Understanding Tracking Status

Common statuses you may see include:

  • Label Created: The shipping information has been received by the carrier.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: The package is on the delivery vehicle and will be delivered soon.
  • Delivered: The package has been delivered to the provided address.

Please note that tracking updates may take 24-48 hours to appear after the carrier receives the package.

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period or a status that seems incorrect, please do not hesitate to contact our support team. We are here to help.

For any inquiries regarding your order or shipment, please email us at: [email protected]. Please include your order number and tracking number for faster assistance.